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Community spirit is truly lifting us up and getting us through these difficult times, with heartwarming groups of volunteers offering services and support for the most vulnerable and elderly members of our community. We’re so proud of our local Harborne community and the group effort being made to ensure we make it out the other side of this health crisis together.

Among those most vulnerable, over 1 million UK citizens received a letter from NHS England stating that they are in critical need and are part of a priority group. As such, Birmingham City Council has now launched an emergency response hub to ensure access to support is available for these high risk members of the community.

The service, which will offer emergency food supplies and social contact, will also prioritise those that are self-isolating for shorter periods but are unable to rely on family or friends for adequate practical support. The council will be signposting and connecting vulnerable citizens who have no assistance from family or friends and need help from voluntary organisations and community groups for support, which may be provided by the council or the voluntary sector.

In order to allow the council to focus on those that are most vulnerable, they are asking that you continue to use existing help and support from family and friends if you are able to. Otherwise, please use the resources below to access this support and be sure to share this information with anyone who might need it.

  • Online information: birmingham.gov.uk/coronavirus_advice
  • Online support request: click here
  • By phone: 0121 303 1116 (Mon-Fri 9am-5pm)

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